Shipping policy
Shipping Policy – Vervid
At Vervid, we aim to deliver your favorite skincare, haircare, and lip care products quickly and safely. Please read our shipping policy below:
1. Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Time & Charges
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Standard Delivery: 4–7 business days (depending on location).
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Express Delivery (if available): 2–4 business days.
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Shipping charges are calculated at checkout and may vary based on order value and delivery location.
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Free Shipping is available on orders above ₹[your amount].
3. Order Tracking
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Once shipped, you will receive a tracking number via email/SMS/WhatsApp.
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You can track your order on our website or courier partner’s portal.
4. Delivery Areas
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We currently deliver across India (Pan-India serviceable pin codes).
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International shipping is not available at the moment.
5. Failed Deliveries
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Please ensure your shipping details (address, contact number, pincode) are correct at the time of checkout.
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In case of missed/failed delivery attempts, our courier partner will re-attempt or contact you.
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If the order is returned to us due to an incorrect address or non-availability, reshipping charges may apply.
6. Damaged or Missing Products
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If your package arrives damaged, tampered, or with missing items, please contact us within 24 hours of delivery with pictures and order details.
📩 For shipping-related queries, contact us at:
[vervidindia@gmail.com] | [+91 8200395045]